Telephone Systems Powered by NBN Internet for Business Corporate Australian Networks
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Telephone Systems Powered by NBN Internet for Business Corporate Australian Networks
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Telephone Systems Powered by NBN Internet for Business Corporate Australian Networks
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Business & Corporate
Integrated Technology Solutions

Tailored for Australian Business, Corporate & Government Networks
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24 - 7 - 365 Network Operations Center
Ensuring Uptime of Business Networks

Proactive Network Monitoring and Technicians available around the clock
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Proactive Than Reactive Technicians =
Robust Reliable & Stable Networks

Proactive Engineers = Stable Networks
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Over 20 Years of Experiencein Cyber & Network Technology Solutions

We have been building computer networks for the last 20 years.
Hence, we know which cable goes where
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One Stop Technology Experts
In Corporate Voice, Data & Hybrid Networks

Our technicians and Network Engineers possess over 20 years of experience in all flavors of Networks
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Technology Solutions Built Around The Scope Of Cyber Security

Our product portfolio is built around one scope - Zero Intrusions
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Frustrated With Tech?

03 9999 1717 (Melbourne)
02 8188 9988 (Sydney)

24 - 7 - 365 Security & Network Operations Center

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Looking for an IT Solutions provider to manage your entire IT systems?

Need a professional & qualified IT Solutions team to manage your computer & network infrastructure?

Need Fixed cost IT management solution?

 

Our experienced team of IT support technicians and network engineers are available 24/7 to maintain the integrity and uptime of all your computer networks, servers, printers and peripheral devices.

By outsourcing your IT department to us, we enable your organisation to have a complete around the clock virtual IT department for a fixed monthly fee.

One affordable monthly fee means that, instead of spending infinite amounts of dollars to fix problems, you can be worry free that for a fixed fee, our team of network engineers and IT support technicians will keep your systems running at their optimum, whilst you stay in control of your costs.

Zero Downtime

100% Uptime Systems & Infrastructure

 

We understand how frustrating and costly IT and network faults can be to an organization of any size.

This is why we offer all new customers who opt for Managed IT Services, up to 3 hours free IT support services by our qualified and experienced network technicians and engineers.

This is done to diagnose, discuss, ascertain and analyze your current IT network infrastructure and setup with a view to rectify any urgent or critical errors that may be noticed.

We strive to maintain 99.99995% uptime of all our client & Data Center technology infrastructure.

Whats Included With Our

Managed IT Services

On-Site Technical Support

Regular visits by our technicians and engineers to make sure that your servers and computer network infrastructure are running at optimum pace.

WhoIs WhoIS data domain name lookup
Penetration testing & Network Auditing

Checking your internal intranet and external public network design and layout for loopholes and security flaws with a view to make your network impenetrable 

Managed Firewall Security Service

Setup & Maintain Firewall devices at your business and actively maintain the device to work with your infrastructure & network peripherals. Lock down the network to only allow services you require.

Technical Support IT Help Desk Operations Managed IT Phone System Cloud Support
Remote IT Support

We remotely & securely login to your computer network to troubleshoot any urgent issues that may arise and day-to-day maintenance

NBN Location ID LOC ID Setup Configuration National Broadband Network Help Desk Contact
Hardware Procurement

We assist in setting up the correct hardware that matches your environment. Additionally we can assist with setting up backup hardware or High Availability configurations

Network & Computer Maintenance

Regular system updates and patch updates on all your servers, computers and network devices to keep your computer and IT network secure and flawless

Cloud Email Threat Filtering Firewall Gateway Phishing
Application & Software Management

Installations of third party applications and updates that your organisation may require with minimal interruption to your users.

Business Telephone System Setup

Setup, configuration and implementation of your office telephone system. We are an accredited VoIP network solutions provider and we can install telephone systems that match your business requirements

Cloud Setup Microsoft Google Configuration DMARC DKIM SPF technical Support
Cyber Security & Network Monitoring

We implement robust security policies across your network and nodes to protect against malicious cyber attacks and the ever expanding scope of cyber threats. We constantly monitor your systems and networks for intrusion attempts and potential risks.

Wi-Fi Network Setup 5Ghz 2.4Ghz Secure Wi-Fi Network Business Corporate IT Tech Help Desk
Wi-Fi Network Setup

Setup & Configure a Robust Wi-Fi Network which covers all areas of your office environment and setup policies for internal and external devices

Response Times & SLA's

When you select one of our managed IT support services solutions, you get to tailor a response time that is best suited to your business' requirements.

Network Engineering Technical Support Tech Help Desk 24/7 NOC SOC Web Host Hosting Data Backup Cloud Lookup Whois MTA-STS SPF DMARC DKIM
Prudent Backup Strategy

Setting up backups of your critical data and implementing strategies for disaster recovery

24 - 7 - 365

Hours of Operation

Our Network Operations Center and Technical Support Help desk is active and available 24 hours a day – 7 days a week – 365 Days a Year – inclusive of Public holidays.

We have dedicated Inbound Telephone Numbers for each major geographic region we are prevalent in.

Our customers, and potential customers, can utilize the following dedicated telephone numbers for IT Technical Support services around the clock –

+61 3 9999 1717 (Melbourne IT Help Desk & SOC)

+61 2 8188 9988 (Sydney IT Help Desk & SOC)

+64 428 10408 (New Zealand)

We are not limited to the above three Geographic regions.

We service businesses across all major capital cities across Australia.

During after hours periods, new and non-current customers are also welcome to call our after hours IT Support Helpdesk for urgent IT and Network Support queries. We will do our level best to get your systems and networks operational.

Managed IT Services Scoped Around Cyber Security

Cyber Security Solution tailor made Network Engineering Hardening Technical Support Firewalls QoS

In today’s digital landscape, cyber security is no longer an optional aspect. It is a fundamental component of every successful managed IT service. As businesses become increasingly dependent on technology, they also become more vulnerable to cyber threats such as ransomware, phishing attacks, data breaches, and insider threats. For Managed Service Providers (MSPs), delivering reliable technology solutions means protecting clients from evolving risks encompassing Cyber Security.

Cyber criminals are becoming more sophisticated every day. Automated attacks, artificial intelligence, and increasingly complex malware have lowered the barrier for attackers while raising the stakes for businesses. Small and medium-sized organisations are particularly attractive targets because they often lack dedicated in-house technology security expertise.

Managed IT providers play a critical role in helping businesses stay ahead of these threats by implementing proactive security measures rather than simply responding after an incident occurs.

Managed IT Services
Built Around Cyber Security

What sets us apart from other MSPs is our purpose built Cyber Security Products bundled with a comprehensive multi layered security strategy approach.

As a part of our Managed IT Services product we include and implement –

  • Endpoint detection and response (EDR)
  • Multi-factor authentication (MFA)
  • The Telnetworks CheckPoint Gateway
  • Custom Built Network monitoring and intrusion detection Firewalls.
  • Setup SPF – DMARC – DKIM – MTA-STS
  • Ensure DNS & DNSSEC Implementation
  • Regular software patching and updates
  • Secure cloud configuration
  • Data encryption
  • Robust Backup and disaster recovery solutions
  • Security awareness training for end-customer staff

Each layer reduces risk and helps prevent attackers from exploiting a single point of failure.

NBN Internet Services Configuration
And Telephone System Setup For Your Business
Incorporated with Managed IT Services

Not only is Telnetworks a managed IT Services provider.

We are also an Internet Services Provider (ISP) and Business Telephone Systems Provider.

We have full accreditation from NBN to deploy, install and configure NBN Internet Services to any Business across Australia.

In addition to NBN, we can also deploy other types of internet services to your business.

Additionally, we run our own IP Voice (VoIP) Network out of Data Centers across all major capital cities across Australia. We run our own SIP Trunks and SBCs and can handle millions of calls concurrently at each point of presence.

With this ability, we are able to provide our customers a powerful platform to operate their Business through, whilst eliminating the traditional issues that come with a telephone provider.

A Managed IT Services provider that also delivers phone and internet services offers businesses the convenience of a single, trusted partner for their entire technology ecosystem.

Instead of dealing with multiple vendors when issues arise, organizations benefit from streamlined support, faster troubleshooting, and improved accountability.

With one provider overseeing connectivity, communications, and IT infrastructure, problems can often be identified and resolved more quickly, reducing downtime and keeping staff productive.

This integrated approach also helps businesses plan for future growth with technology solutions that work seamlessly together.

Whether it’s expanding internet capacity, upgrading phone systems, or enhancing cybersecurity, a unified provider can ensure every component is designed to support the others.

The result is greater reliability, simplified management, and a more cost-effective technology strategy that allows businesses to focus on their core operations rather than managing multiple service providers.

Telnetworks – The Integrated ICT Solution For Business

Managed IT InterConnected Data Centers

TLS-RPT DNS Email Security DNSSEC Cyber Security

Telnetworks has points of presence at the following Data Centers in the Asia-Pacific Region –

  • Next-DC M1 (Melbourne)
  • Next-DC S1 (Sydney)
  • Vocus 530 (Melbourne)
  • Equinix SG1 (Singapore)

Each of our Data Center presence points come with over 10 Gigabits of Bandwidth and multiple carrier links in to each location.

We run our own BGP Routing Network and ASN’s. Our Networks are protected with multiple carrier-grade firewalls in High-Availability (HA) configuration.

From a Managed IT Services perspective, this gives our customers another powerful platform to host & house their critical infrastructure in.

When your Network Infrastructure such as Network Servers, NAS devices & Databases are hosted out of Data Centers there are a multitude of advantages such as stability, reliability and Network Security

Accredited Provider Of Cloud Solutions

In the current Business Landscape and digital world, Managed IT Services and Cloud Solutions go hand in hand and is essential for businesses looking to improve productivity, reduce costs, and stay competitive.

Cloud Computing enables your business and staff to securely access business applications, files, and data from anywhere, making collaboration seamless whether your employees are in the office, working remotely, or on the move.

By partnering with a trusted Managed IT Services provider, such as Telnetworks, you gain a reliable Cloud partner that is knowledgeable and certified in the designated cloud platform.

Cloud Computing enables your business and team to securely access business applications, files, and data from anywhere, making collaboration seamless whether your employees are in the office, working remotely, or on the move.

Cloud Setup Microsoft Google Configuration DMARC DKIM SPF technical Support

Telnetworks Cloud Partner Programs


Selecting Telnetworks as your Managed IT Services Provider enables you to gain a reliable & knowledgeable provider of both Microsoft’s Cloud Solutions Partner Program and also Google’s Partner Network.

If you’re new to cloud, Telnetworks will scope your requirements and current business processes and design a cloud solution on Google or Microsoft 365 that is ideal for you business processes.

If you’re an existing Microsoft or Google cloud users and have outgrown your current IT technician, we can migrate your cloud platform to our partner network and improve and designed cloud processes and usage to support your business today while scaling effortlessly for future growth.

Data Backups & Disaster Recovery Planning
An Essential for every Business Stratergy

Technology powers almost every aspect of modern business.

But what happens if your systems suddenly become unavailable?

Without a comprehensive disaster recovery plan and reliable data backups, the consequences can be severe—lost revenue, damaged customer trust, operational downtime, and potentially permanent data loss.

At the heart of every resilient business is a disaster recovery strategy that ensures operations can continue when the unexpected occurs.

As a part of our Managed IT Services, we provide comprehensive Data Backup Solutions and robust Disaster Recovery Planning designed to keep your business running—no matter what challenges arise.

Don’t wait until disaster strikes to discover gaps in your recovery strategy.

Network Monitoring Included with Managed IT

DMARC DKIM DNS Hosting Web Server Network Engineering Authoritative Recursive Technical

With Telnetworks Network Monitoring Services included as part of your Managed IT Services, your business benefits from continuous monitoring, proactive maintenance, and rapid issue resolution before problems become costly disruptions to your business.

Advanced monitoring software tracks the health and performance of your network in real time, allowing our Network Engineers and IT Support Technicians to identify potential issues before they affect your business operations.

Being a complementary bundled product of Managed IT Services from Telnetworks, Network Monitoring becomes a proactive solution that helps businesses reduce downtime, strengthen cybersecurity, and improve overall IT performance.

Network Monitoring
Detailed

  • 24/7 Network Monitoring – Continuous monitoring of your business network, servers, and infrastructure
  • Real-Time Alerts – Immediate notification when performance or security issues are detected.
  • Performance Optimization – Identify bottlenecks and improve network speed and reliability.
  • Security Monitoring – Detect suspicious behaviour and respond quickly to cyber threats.
  • Patch Management – Keep operating systems and applications updated with the latest security patches.
  • Server Monitoring – Monitor server performance, availability, storage, and resource usage.
  • Device Health Monitoring – Track workstations, switches, routers, firewalls, and wireless infrastructure.
  • Reporting & IT Health Checks – Receive regular reports showing network health, performance trends, security status, and recommendations.

Business & Corporate

Technology Solutions Experts

The team at Telnetworks provide comprehensive Managed IT Services designed to keep your business operational at running at optimum performance levels.

Our broad product portfolio scoped with in-depth knowledge of our IT Technicians and Network Engineers enables you to experience a Managed Technology Solutions Provider that is passionately focused on providing quality technology solutions.

From automated cloud backups and disaster recovery planning to proactive monitoring, cybersecurity, and ongoing IT support, we help organisations reduce risk, minimise downtime, and protect the systems that matter most.

Contact our team today for a no-obligation assessment of your current technology scope, and let us assist you in building a more secure, resilient and robust technology platform for your business.

Technical Support IT Technician 24-7 SOC NOC Engineer Technician Help Desk

Experience the Telnetworks Approach

03 9999 1717 (Melbourne)

02 8188 9988 (Sydney)

info@telnetworks.net.au

Need Bullet Proof Technology Solutions?
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