Your Virtual IT Department
Fixed Cost Monthly IT Services
Dedicated IT Technicians for Your Business
Looking for an IT Solutions provider to manage your entire IT systems? Need a professional & qualified IT Solutions team to manage your computer & network infrastructure? Need fixed cost IT management solution?
Our experienced team of IT support technicians and network engineers are available 24/7 to maintain the integrity and uptime of all your computer networks, servers, printers and peripheral devices. By outsourcing your IT department to us, we enable your organisation to have a complete around the clock virtual IT department for a fixed monthly fee.
One affordable monthly fee means that, instead of spending infinite amounts of dollars to fix problems, you can be worry free that for a fixed fee, our team of network engineers and IT support technicians will keep your systems running at their optimum, whilst you stay in control of your costs.
Zero Downtime. Systems Operational.
We understand how frustrating and costly IT and network faults can be to an organisation of any size.
This is why we offer all new customers who opt for Managed IT Services, up to 3 hours free IT support services by our qualified and experienced network technicians and engineers. This is done to diagnose, discuss, ascertain and analyse your current IT network infrastructure and setup and rectify any urgent or critical errors that may be noticed.
Hours of Operation
Our IT Support Helpdesk is open 24 hours a day and also on Public holidays. During afterhours periods, the IT Support Helpdesk can be contacted on 1300 700 077 and option 8.
New and noncurrent customers are also welcome to call our afterhours IT Support Helpdesk for urgent IT and Network Support queries. We will do our level best to get your systems and networks operational.
We can help your existing IT staff in mending server failures, network rebuilds, computer rebuilds, data recovery and a host of other critical IT failures.
What’s included in our Managed IT Support Packages
Remote IT Support
We remotely & securely login to your computer network to troubleshoot any urgent issues that may arise and day-to-day maintenance
Onsite IT Support
Regular visits by our technicians and engineers to make sure that your servers and computer network infrastructure are running at optimum pace.
Regular system updates and patch updates on all your servers, computers and network devices to keep your computer and IT network secure and flawless
Application & Software Installations
Installations of third party applications and updates that your organisation may require with minimal interruption to your users.
Anti-Virus & Malware Management
Implementation of an effective, real-time monitored and centrally managed Anti-Virus and malware solution to your computer network to maximize the safeguarding of your infrastructure.
Response Times & SLA's
When you select one of our managed IT support services solutions, you get to tailor a response time that is best suited to your business' requirements.