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Telnetworks Business Telephone Systems IT Helpdesk SIP IP Telephone Networks

1300 700 077

1300 700 077

Cloud Business Telephone Systems Tailor Made
To Your Business Requirements

Looking for a reliable Cloud Telephone Systems Provider?

flexible business phone systems
that works wherever your team works.

A flexible business phone system that works wherever your team works.

Telnetworks provides cloud phone systems for businesses across Australia, combining VoIP, SIP services, business phone numbers and advanced call management features into one flexible communications solution.

Whether you operate from a single office, manage multiple locations or have a hybrid and remote workforce, a cloud phone system gives your business the flexibility to communicate professionally from almost anywhere.

Upgrade your business phone system with Telnetworks.

What Is a Cloud Phone System?

A cloud phone system is a modern business telephone system hosted in the cloud rather than relying on a traditional PBX installed at your premises.

Using VoIP and SIP technology, your business calls are delivered over an internet connection. Your employees can use IP desk phones, computers, laptops and compatible mobile devices to make and receive business calls.

This means your phone system is no longer tied to a particular office or physical telephone exchange.

With the right configuration, your business can manage calls, extensions, users and phone numbers across multiple locations while providing employees with the tools they need to stay connected.

Cloud Phone Systems Designed for Australian Business & Corporate Networks

Every business has different communication requirements.

Telnetworks can design a cloud phone system scoped around your people, locations and existing telecommunications services.

Your solution can include:

  • Business VoIP services
  • SIP services and SIP trunks
  • IP business phones
  • SIP softphones
  • Business telephone numbers
  • Call routing
  • Auto attendant and IVR
  • Call forwarding
  • Call groups
  • Voicemail
  • Voicemail to email
  • Call transfer and call parking
  • Music and messages on hold
  • Call reporting
  • Remote and hybrid working support

Whether you need a simple cloud phone system for a small business or a more sophisticated solution across multiple offices, we can help.

Why Move Your Business Phone System to the Cloud?

Work From Anywhere

Your employees don’t have to be sitting at their desk to use the business phone system.

Cloud telephony can allow staff to make and receive business calls from the office, home or other locations using supported IP phones and SIP softphones.

Your customers can continue calling your normal business number while your team stays connected wherever they work.

Connect Multiple Locations

If your business operates from more than one location, a cloud phone system can connect your offices through one unified telephone system.

Employees can communicate using extensions and transfer calls between locations without needing separate telephone systems for each office.

Scale as Your Business Grows

Adding employees or locations shouldn’t mean replacing your entire phone system.

Cloud-based business phone systems provide flexibility to add users, extensions and services as your organisation changes.

Reduce On-Site Hardware

Traditional PBX systems can require significant hardware and infrastructure at your premises.

With a cloud phone system, much of the telephone system is hosted within the telecommunications network, reducing your reliance on a traditional on-site PBX.

Australia-Wide Support

Telnetworks is based in Melbourne and provides technology services to businesses across Australia. Whether you’re managing a small number of devices or undertaking a larger IT refresh, we can discuss your requirements and determine the most suitable approach.

Enquire Online Now
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Cloud Phone Systems with SIP & VoIP

Cloud phone systems are built around modern telecommunications technologies such as VoIP and SIP.

SIP allows voice services to be delivered over an internet connection and provides businesses with a flexible way to connect telephone numbers, users and phone systems.

Telnetworks provides SIP services for Australian businesses, allowing SIP connectivity to be incorporated into your overall business communications solution.

Whether you’re replacing an existing PBX, moving to VoIP or looking for a more flexible business telephone system, we can help you determine the right approach.

Cloud Business Telephone System

Features

Auto Attendant & IVR

Create a professional first impression with an automated phone menu that directs callers to the right person or department. For example: Press 1 for Sales Press 2 for Accounts Press 3 for Support

Intelligent Call Routing

Route incoming calls according to your business requirements. Calls can be directed based on time of day, department, employee availability, location or other rules.

Business Number Management

Maintain your existing business identity with business telephone numbers that can be assigned to users, departments or services
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Voicemail to Email

Have voicemail messages delivered to your email so employees can quickly access and respond to important messages
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Softphones

Turn compatible computers and mobile devices into business phones using SIP softphone technology

Call Reporting

Gain visibility into business calling activity with call reporting and management features where supported by your system

Use Your Business Phone System From Anywhere

One of the biggest advantages of cloud telephony is flexibility.

Your business phone system can support different types of users and devices, including:

  • Office-based employees
  • Remote workers
  • Hybrid employees
  • Sales teams
  • Mobile employees
  • Multi-site teams
  • Hot-desking environments

Small Business Cloud Phone Systems

Get a professional business telephone system without unnecessary complexity.

Cloud phone systems can provide small businesses with business numbers, extensions, voicemail, call forwarding, auto attendant and other features that help create a professional customer experience.

Medium Business Phone Systems

As your business grows, your phone system needs to grow with it.

Cloud telephony provides flexibility for additional users, departments, locations and features without requiring a complete replacement of your telephone infrastructure.

Enterprise and Multi-Site Phone Systems

Large and multi-location businesses can benefit from centralised business telephony across offices and teams.

Telnetworks can design solutions incorporating SIP, VoIP, cloud telephony, IP phones and softphones to meet more complex business requirements.

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Keep Your Existing Phone Numbers

Changing your phone system doesn’t necessarily mean changing your business telephone numbers.

Telnetworks can assist with business number porting, allowing eligible existing numbers to be transferred from your current telecommunications provider.

Keeping your existing numbers means customers can continue calling the numbers they already know.

We can assess your current telephone numbers and services and help plan the transition to your new cloud phone system.

SIP SoftPhones

A SIP softphone allows an employee to use a computer, laptop or compatible mobile device as their business phone.

Employees can make and receive calls using their business telephone service without necessarily needing a physical desk phone.

This can be particularly useful for remote employees and businesses that operate flexible working environments.

More About Telnetworks SoftPhones

Is A Cloud Phone System Right For Your Business?

A cloud phone system could be a good fit if you:

  • Are replacing an outdated PBX
  • Are moving offices
  • Want to move from traditional telephony to VoIP
  • Have employees working remotely or from home
  • Operate multiple business locations
  • Need to add users regularly
  • Want employees to use business phones from their computers
  • Need more flexible call routing
  • Want to simplify your business telecommunications
  • Want to retain your existing business telephone numbers

Not sure whether cloud telephony is right for you?

We can review your existing telephone system, numbers, devices and connectivity requirements and recommend the most suitable solution.

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Why Choose Telnetworks For A Cloud Phone System?

Telnetworks specialises in business telecommunications for Australian businesses.

We don’t believe every business needs the same phone system. Our team can assess your current setup, understand how your employees communicate and recommend a solution that fits your requirements.

With Telnetworks, you can access:

  • Cloud business phone systems
  • Business VoIP
  • SIP services
  • SIP softphones
  • IP business phones
  • Business telephone numbers
  • Number porting
  • Call routing and IVR
  • Multi-site solutions
  • Remote working solutions
  • Australian-based technical support

From initial design and configuration through to ongoing support, we can help you get more from your business phone system.

The Experts in IP Telephony Solutions

Your business phone system should give your team the flexibility to work wherever business takes them.

Telnetworks provides cloud phone systems, VoIP and SIP services for Australian businesses, with solutions designed around your users, locations and communication requirements.

Ready to move your business phone system to the cloud?

Contact Telnetworks today to discuss your requirements and get a tailored recommendation.

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