Telephone Systems Powered by NBN Internet for Business Corporate Australian Networks
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Telephone Systems Powered by NBN Internet for Business Corporate Australian Networks
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Telephone Systems Powered by NBN Internet for Business Corporate Australian Networks
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NBN Telephone Systems
Number Porting &
Internet Installation
A guide for Australian Business

Our expertise in installing NBN Internet services and Telephone lines spans from the days of the beginnings of the NBN
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The Process of configuring Telephones
To Work with Your Internet Service

It may be confusing. However, we have it embedded in our muscle memory
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Concerned with Cyber Security
We can assist with Locking Down
Your Systems

The scope of Cyber Security is complex and broad

One Single blueprint cannot be incorporated for every business

We are experienced in the installation of Firewalls, Routers, Switches

and configuring them to best suit your requirements
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Where to connect which Plug
We Show You How

Our NBN technicians have installed NBN services for businesses in every state of Australia.

Our experience of installing NBN spans from the days of the inception of the NBN
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Want to Answer your Business Calls
on the Go From Multiple Locations

Our NBN Telephone Systems are built to each customers own unique requirements

Your Telephone calls can be answered via mobile apps, Laptop Computers
and traditional Telephone Handsets. Your incoming calls can be configured
to be answered on all three locations or selected locations. You choice.
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NBN Installation
A step-by-step coordinated Process

In terms of network design & implementation, there is no one single blueprint of network design that matches every business at a office or business premises. 

Every single business is different, and operates with a different set of operational schematics. The design of your voice and data network should correlate to and match the operational aspects of your business.

This article will outline the universal range of steps involved in transitioning your telephone and internet to a NBN powered voice and data network solution.

With the rollout of the NBN network, most fixed line phone networks will be switched off and be made redundant. 

In 2026, most of the following traditional phone & data network are redundant and not available anymore –

  • Telstra PSTN landline telephone network
  • Business & Home Telephone lines of all Teir-2 telephone service providers, where the service is provisioned over Telstra’s PSTN copper network
  • ADSL and ADSL2+ internet services through all internet service providers
  • Ethernet over Copper services provided over the Telstra PSTN copper network
  • Cable Internet and Cable phone services provided through the Optus network

If you are still using one of the above technologies, you can confirm if your telephone & internet service is scheduled for disconnection by contacting your current service provider.

You and your business will be notified in the form of a letter, at least six months prior to services being switched off. You will also receive multiple reminder letters from the NBN of the disconnections process.

NBN Location ID - The First Step

The first step in the process is finding your business property’s location ID. Be it a business property, residential property, apartment or warehouse, each property across Australia has a unique and distinct location ID.

The location ID is in the format LOC003456789234. You can search and obtain your location ID from the official NBN Address Check. There are several other websites such as Finder which enables you to find your Location ID.

NBN Internet Service Provider

Once the Location ID is obtained, you can select a NBN service provider. A full listing of all NBN approved service providers is available here.

The NBN service provider will obtain the NBN Location ID from you and confirm that the NBN service is ready for connection.

Once confirmed, the NBN service provider will organize a date/time of installation. This is the date/time the NBN technician visits your property to connect the NBN service.

It is imperative that the designated contact on the account is available on-site during the date/time of installation.

NBN Internet Service Provider
An important Decision

Your decision of the NBN Internet & Voice services provider will determine your experience and the stability of services.

Once the Location ID is obtained, you can select a NBN service provider. A full listing of all NBN accredited service providers is available from NBN’s service providers listings page.

The NBN service provider will obtain the NBN Location ID from you and confirm that the NBN service is ready for connection.

Once confirmed, the NBN service provider will organize a date/time of installation. This is the date/time the NBN technician visits your property to connect the NBN service.

In your choice of NBN service provider, look for clear & concise communication and previous track record. A good starting point would be Google Reviews or LinkedIn research.

Telnetworks is industry leading services provider of NBN Internet services and NBN Voice Services for Businesses across Australia. Operating for 20 years, Telnetworks provides organisations of all shapes and sizes from the large corporate sector to micro businesses and also government sector with the setup and installation of NBN Internet and Voice services.

Telnetworks

NBN Internet & Telephone Service Provider for Business, Corporate & Government

We design, Build & Deploy a NBN Internet & Phone System Solution that match your Business Requirements

Our technicians have over 10 years of experience in installation, supply and maintenance of Internet and Communications solutions catered to the business & corporate sector.

Additionally, Telnetworks is the only end-to-end solutions providers supplying to businesses.

Telnetworks not only installs the NBN internet and Telephone services, we organize your data cabling for your office, Domain Name Management, Cyber Security and a multitude of other services for your business

Contact Telnetworks

NBN Leadin Cabling
and Business Premises Cabling Fitouts

The Leadin cabling is the process of deploying a cable from the street level to the first connection point at your business premises.

The deployment of the Leadin cabling is extremely important as it is the primary cable bringing in all NBN Voice & Data flow to your business. Therefore, it is imperative that this nerve cable is installed professionally and with strict adherence to ACMA cabling standards and regulations. 

If your property is serviced by NBN Hybrid Fibre Coaxial (HFC), there will additional internal cabling required. This is applicable if your business premises does not have Coaxial cable installed already from the NBN site connection box to your communications cabinet. Our Data & Network Cabling technicians will be able to assist with installation of Coaxial lead-in cable at your business property.

If your business premises is serviced by NBN Fiber-to-the-Node (FTTN) or NBN Fiber-to-the-curb (FTTC) your new NBN service will be installed using existing copper lead-in cable coming in to your property. The NBN technician will tag the pair on the Krone frame in the Main Distribution Frame (MDF) box which the NBN service has been installed on.

For all NBN Fiber-to-the-curb (FTTC) installations, the NBN technician will install a new NTD box or NBN connection box. You will need to connect your router to this NTD box.

For all NBN Fiber-to-the-node (FTTN) installations, you will need to install a modem at your end of the network.

For all Fiber-to-the-Premises (FTTP) installations, you will need to connect your router to the port on the FTTP NTD device.

If you are in a new business premises, which was recently built, you may have to install copper lead-in cable. Please check with your NBN internet service provider if you need to install lead-in.

Telephone Number Porting
Migrating Your Service to an IP Based Voice Network

Your businesses telephone numbers are the face of your business and therefore it is imperative that you need to migrate these numbers to the new IP Based Voice Telephone Network.

The process of moving telephone numbers from one service provider to another is called ‘Number Porting’.

Once the NBN service has been commissioned and installed at your business property, you are ready to port your telephone numbers across to a IP Voice or VoIP platform.

You are able to opt to select your chosen NBN Internet service provider, or you can choose a supplier of your choice to source you with the VoIP service.

You will need to provide the chosen VoIP service provider a full list of telephone numbers you are currently using. This can be obtained from a copy of your current service providers telephone bill.

There are two types of number porting – Category A and Category C

Category A Number Porting

A Category A number port (CAT-A) is a telephone number port for a single telephone number with no attached services (such as ADSL or line hunt) connected to it.

Your new service provider will lodge a CAT-A porting order to the old service provider and the old service provider will respond within 5 business days.

The porting time frame for a CAT-A number port is approximately 14 business days.

Category C Number Porting

A Category C number port (CAT-C) is a telephone number port involving multiple telephone numbers or blocks of numbers. It can also have additional services connected to it. If your business has multiple telephone numbers or blocks of telephone numbers, a CAT-C number port will be used.

The process of porting telephone numbers using the CAT-C porting involves the new service provider lodging a CAT-C porting order to the old service provider. The old service provider responds within 14 business days and porting is scheduled within the preceding 30 days.

The porting time frame for a CAT-C number port is approximately 30 days.

Once your telephone numbers are ported to the new service provider, the numbers can be configured to be used on the NBN network using a multitude of devices and methods.

NBN Business Telephone Systems
Voice through Internet IP

Once the telephone numbers have been ported to the your chosen service providers network, you can configure your business telephone system to connect to these phone numbers.

If you wish to use your existing telephone system – based on PSTN infrastructure – you can put in the VoIP converter between your router and the telephone system and configure each VoIP line on this converter box. This VoIP converter box will then act as each PSTN pair.

If you wish to acquire a new VoIP based telephone system, Telnetworks can assist with acquiring handsets and configuring the entire new system to work to your businesses requirements.

Telnetworks
NBN Installation and Configuration

We can assist you with the end-to-end provisioning of your NBN Internet service through to building and configuring your NBN telephone system to work with your new NBN data service.

We will also assist in configuring your existing telephone systems or installation of a new telephone system and data cabling at no additional cost to you.

In addition, we can assist with configuring your network and devices to work with the new NBN technology.

Contact our Tech Support Team to Inquire about getting your NBN installed and configured to work optimally for your business.

Contact the NBN phone System Experts

1300 700 077 • info@telnetworks.net.au

Free Installation. Free Tech Support. Free Softphone Handsets