Virtual AI Receptionists
Online and Answering Your Business Telephone Calls 24/7
Interacting with your clientele
Give callers a professional first conversation with a Telnetworks Virtual Receptionist.
Our AI Powered virtual receptionist answers your telephone calls, interacts with your caller and is trained around the schematics of your business.
Australian-based team
Local support and service
Business, corporate & government
Requirements-led solutions
Integrated with your phone system
PBX, cloud and SIP options
One communications partner
Telephony, connectivity and IT
A virtual receptionist that works with your business phone system
The Telnetworks Virtual Receptionist is an AI-based call-answering service for Australian organisations. We design the reception workflow around your existing or new telephone system, giving callers a consistent front-of-house experience while your team stays focused on the work that needs a person.
A professional reception experience, 24/7 integrated to your Telephone System
Answer and greet callers
A consistent, professional welcome in your business name.
Understand the request
Identify the reason for the call and gather the right details.
Route calls effectively
Use agreed transfer rules to reach the right person, team or department.
Capture useful information
Collect enquiries, callback requests and appointment preferences.
Available when you are not
Arrange after-hours, overflow or around-the-clock call answering.
Operating hours, call capacity, transfers and any confirmed-booking integrations are agreed for your service configuration.
Integrated with the Telnetworks Business Telephone Suite
Your Virtual Receptionist is one part of a broader business telephony solution. We can design, deploy and manage a unified voice and communications environment for your organisation.
A trusted Australian partner for business communications
Australian expertise
Business telephony support from an proven Australian team.
End-to-end solution
From telephone systems to business connectivity to AI and ongoing network support.
Designed for your operations
Agree security, call handling and service responsibilities.
Scalable for growth
Plan for additional users, locations and teams.
AI Receptionist
Telnetworks provides a dedicated web portal where you can log in and continuously train your AI receptionist. Update your business information, services and call-handling instructions through a simple chat interface. Talk to the AI receptionist via the chat screen and instruct it to handle calls, give out information about your business, record customer data and many other functionalities.
Test conversations and refine responses whenever you need to, keeping your receptionist up to date as your business and customers’ needs evolve.
See the Telnetworks Virtual
AI Receptionist in action
Book a tailored demonstration for your business or call our live AI agent on 03 9826 9222 to experience it for yourself.
Ready To Meet Your New AI Receptionist?
Give your callers a professional welcome, even when your team is busy. Discover how a Telnetworks AI receptionist can answer routine questions, capture enquiries and work alongside your business telephone system.
We’ll discuss your call-handling requirements, explore suitable integration options and show you how to train your receptionist through your dedicated customer portal.
Tell us about your business using the form below. Our team will contact you to arrange a demonstration and discuss a solution that fits your organisation.